SRI International

IT Intern-Service Desk

Job Locations US-CA-Menlo Park
ID
2022-5052
Category
Internship
Position Type
Temporary Full-Time
Worker Type
On-Site

Overview

SRI International, an over 75-year strong pioneering research institute, has a rich history supporting government and industry. Our innovations have created new industries, billions of dollars in market value and lasting benefits to society. SRI is organized around broad disciplines and capabilities, with research and development divisions and labs to groups who excel at identifying new opportunities, developing products and creating custom solutions. Our organization is driven by impact - delivering unique solutions for the world's important challenges and transforming ideas into reality for clients and partners.

Responsibilities

SRI's Service Desk is looking for interns for the summer at both our Menlo Park, CA and Princeton, NJ offices.    The interns will:

  • Contribute to projects to bring in new capabilities and drive efficiency for SRI’s Service Desk. 
  • Learn to configure and troubleshoot Windows, Linux and MacOS systems in an enterprise environment. 
  • Document processes and procedures.
  • May provide entry-level technical support and customer service on routine issues.

Qualifications

  • Current undergraduate or graduate student interested in IT
  • Due to government requirements candidates must be a US Citizen
  • Familiar with the following:
    • Windows 10/ Windows 11
    • MacOs
    • Microsoft Office 365
    • Some knowledge of Python Programming language

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